FAQs in this section
What is a bounce message and error code?
What are different bounce categories?
What are the different error codes?
What are the different traditional bounce codes?
What are the different enhanced bounce codes?
Can I customize the bounce messages?
I need a detailed report regarding a bounce message. How can I get it?
What is a hard bounce?
What is a 'DNS failure' error?
What is a 'Mailbox full' error?
What is a 'Message too large' error?
What is a 'Mail block - relay denied' error?
What is a 'Mail block - general' error?
What is a 'Mail block - spam detected' error?
What is a transient bounce?
What is a challenge or response bounce?
What is a 'Bounce - no email address returned' error?

What is a general bounce?

This is treated as a soft bounce because we cannot determine the exact reason for delivery failure. Typically this bounce type is associated with technical issues such as ‘Connection timed out’. We also classify a bounce as ‘general’ if the recipient server’s response is open to more than one interpretation. It could be a non-standard error message or too vague to be useful.

To know more about Email Bounces and Error Codes, click here.
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