What is a general bounce?

This is treated as a soft bounce because we cannot determine the exact reason for delivery failure. Typically this bounce type is associated with technical issues such as ‘Connection timed out’. We also classify a bounce as ‘general’ if the recipient server’s response is open to more than one interpretation. It could be a non-standard error message or too vague to be useful.

To know more about Email Bounces and Error Codes, click here.