FAQs in this section
What is Clickatell?
What are the Prerequisites to Integrate Clickatell with Vtiger CRM?
How to Install Clickatell Extension In Vtiger CRM?
What is IMI Mobile?
What are the Prerequisites for Using IMI Mobile with Vtiger CRM?
How to Install IMI Extension In Vtiger CRM?
What is Gupshup?
What are the Prerequisites of Integrating Gupshup With Vtiger CRM?
How to Install Gupshup Extension In Vtiger CRM?
What is a Lead Form?
What are Google Lead Form Extensions?
What is Integrating Google Lead Form Extensions with Vtiger CRM
What are the Benefits of Google Lead Form Extensions Integration?
What are the Prerequisites for Google Lead Form Extensions Integration?
What is the Installation process for Google Lead Form Extensions Integration?
What are the two platforms used for Google Lead Form Extensions Integration?
What is the Google Lead Form Extensions Integration process with Vtiger CRM?
What are the pivotal and mandatory details of Create your lead form used for Google Lead Form Extension Integration?
How to Retrieve the Webhook URL and Key from Vtiger CRM Google Leads page?
What to perform Field Mapping and complete Google Lead Form Extensions with Vtiger CRM?
What are Google Ads?
What is Webhook Url?
What is Google Key?
What is Ozonetel?
What is Ozonetel gateway in Vtiger CRM?
What are the prerequisites to integrate Ozonetel with Vtiger CRM?
Where is Ozonetel available in Vtiger CRM?
How are Ozonetel calls connected in Vtiger CRM?
What are the benefits of integrating Ozonetel with Vtiger CRM?
What are the key terminologies for Ozonetel integration with Vtiger CRM?
How to install the Ozonetel extensions Vtiger CRM?
How to integrate Ozonetel with Vtiger CRM?
How to configure Ozonetel Agent Login?
How to place outgoing phone calls using Ozonetel in Vtiger CRM?
How to receive incoming phone calls using Ozonetel in Vtiger CRM?
Can I sign into a Telnyx account using Gmail and Yahoo Ids?
What do you mean by SMS-enabled phone number?
What should I do to buy an SMS-enabled phone number?
Can I send SMS from a local number?
What do you mean by API key?
Do I need an API key to integrate with Vtiger CRM?
Why should I choose an SMS-enabled phone number?
What is Callback URL?
How do you install the Telnyx app in Vtiger CRM?
How do you set up a Telnyx account in Vtiger CRM?
What is the SMS Alert gateway?
What is the SMS Alert Vtiger CRM integration?
What are the limitations of the SMS Alert integration with Vtiger CRM?
Is SMS Alerts both outbound and Inbound?
Can I install SMS Alerts from the Extension Store?
Can I create an SMS Alert account with Gmail ID?
What do you mean by credits?
Do I get free credits when I log in for the first time?
Can I make calls using SMS Alerts?
What are the benefits of an SMS Alert gateway?
What do you mean by Sender ID?
How can I install SMS Alerts in Vtiger CRM?
Where can I find the installed SMS Alerts app in Vtiger CRM?
How can I generate an API key and Sender ID in the SMS Alert account?
What are the call statuses in Vtiger CRM?
Table of Contents
Call status values define the status of the calls being handled. You can see the following call statuses in the CRM.
- Ringing: For inbound calls, before the call is routed.
- In-progress: For inbound calls, after an agent or a rep picks up the call. For outbound calls, when a rep initiates a call.
- Completed: For inbound and outbound calls, after a call is completed.
- Hang-up: For inbound calls, if a customer hangs up the call before it is routed to a rep.
- No-answer: For an outbound call, when it is not answered and there is no voicemail.
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