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What are Playbooks?

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A playbook or a deal journey represents the sequence of sales stages that must be completed to close a deal. Each sales stage consists of a sequence of steps that must be completed to progress to the next stage. Deal journeys are depicted by sales pipelines, which can be tailored to the needs of a company. 
For example, sales reps at an audio equipment company may use separate pipelines to sell home theatre systems and loudspeakers.
 
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