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How do I install Articles?

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Articles is an add-on and has to be installed from the Extension store. It is not available by default.
Follow these steps to install articles:
  1. Log in to the CRM.
  2. Click Settings.
  3. Go to the Extensions section.
  4. Click Add-ons. The Add-on window opens.
  5. Type Articles in the search bar. The Articles add-on appears.
  6. Click Install.
A success message will be displayed after a successful installation. Once installed, it will appear under the Help desk module.

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