How do I create an article using Quick Create?

Articles can also be created by clicking the + icon present on the top bar.
Follow these steps to create an article using Quick Create:

1. Log in to the CRM.
2. Click the + icon displayed on the top bar on your screen.
3. Click the Show all  to view all the modules you can create records using Quick Create.
4. Go to Help desk.
5. Select Article.
6. Enter or select the following information:
   1. Title - Enter the name of the article.
   2. Status - Pick the status of your article from the drop-down. Status defines what phase your article is currently in.
   3. Category - Pick the category where the article belongs.
   4. Author - Select the author from the drop-down. It lists the CRM users who have access to the Articles module.
   5. Subcategory - Pick the subcategory where the article belongs. 
   6. Visibility - Select to whom your article must be visible. It can be made:
      1. Public - Anybody in the world can read your articles. 
      2. Logged in Contacts - Only the contacts who have logged in using their portal credentials can read your articles.  
      3. Employees - Only your employees can read your articles.
   7. Click Save and Continue to create and write the article.

To know more about Quick Create, click here.