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How can I generate an app-specific password for Gmail?

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To create an app-specific password for your Gmail account consists of two steps:

  • Step 1: Set up Gmail as an outgoing server
  • Step 2: Create an app-specific password for Gmail

Follow these steps to set up Gmail as an outgoing server and create an app-specific password: 

Step 1: Setting up Gmail as an outgoing server

  1. Log in to the CRM.
  2. Go to the Email Settings page in Vtiger CRM. 
  3. Select the Server Type as Gmail under Mail Server Settings (SMTP). 
  4. Click the Create App-Specific password option to create an app-specific password to configure Gmail as the email outgoing server for Vtiger CRM.

Step 2: Create an app-specific password 

Using app-specific passwords is a more secure method of enabling Gmail as the out-going server. To create an app-specific password, you will have to first enable the Gmail 2-step verification process.

Step 2a: Enabling 2-Step Verification

Follow these steps to enable the 2-step verification for your Gmail account:

  1. Login to your Gmail account.
  2. Go to the Profile icon.
  3. Click Manage your Google Account.
  4. Select Security on the left-hand side of the screen. You will be directed to the Gmail Security page.
  5. Look for Signing into Google.
  6. Click 2-Step Verification. You will be directed to the 2-Step Verification process.
  7. Click Get Started. The Gmail verification screen will appear.
  8. Enter your Gmail password.
  9. Click Next.
  10. Under Let’s set up your phone, enter your phone number.
  11. Choose the method you want to get the code: Text message or Phone call.
  12. Click Next.
  13. Enter the verification code that you have received on your given phone number (or email).
  14. Click Next.
  15. Click Turn On.

The 2-Step Verification field will now show as enabled on the Security page on your Gmail.

Step 2b: Create an app-specific password

  1. Go to Mail Server Settings (SMTP)
  2. Click Create App-Specific password. You will be directed to your Gmail login screen.
  3. Login to your Gmail account.
  4. You will be directed to the App passwords screen.
  5. Select the app and device you want to generate the app password for. You will be directed to the Generate app password window, where the app password is generated.
  6. Copy the generated app password.
  7. Click Done.
  8. Go back to Mail Server Settings (SMTP) on the Email Settings page on CRM.
  9. Paste the generated app password in the Password field.
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