How do I install Articles?

Before you begin using the Articles module, the Articles Add-on must be installed from the Add-ons.
This enables the Articles module under Help Desk and generates the Help Center website URL.
Follow these steps to install the Article Add-on:

1. Log in to the CRM.
2. Click User Profile in the top right corner of the screen.
3. Click Settings.
4. Go to Extensions.
5. Click Add-ons. The Add-on page opens.
6. Type Article in the search bar. The Article add-on appears
7. Click Install. The Are you sure you want to install/upgrade this add-on? message pops up.
8. Click Yes to confirm the installation.

Once the installation is complete, the Articles module becomes available under Help Desk.