How do I install Articles?

Articles is an add-on and has to be installed from the Extension store. It is not available by default.
Follow these steps to install articles:

1. Log in to the CRM.
2. Click Settings.
3. Go to the Extensions section.
4. Click Add-ons. The Add-on window opens.
5. Type Articles in the search bar. The Articles add-on appears.
6. Click Install.

A success message will be displayed after a successful installation. Once installed, it will appear under the Help desk module.