What are the benefits of using articles in Vtiger CRM?

Here are some benefits of using the Articles module in Vtiger CRM: 

• Content Creation - You can create content related to integrations, add-ons, and features. 
• Content Organization - Articles can be organized into categories, and tags, making it easier to navigate and find relevant information.
• Consistent Information - Articles can ensure that customers receive consistent and updated information, as the content can be carefully crafted and maintained.
• Feedback and Improvement - Users can provide feedback on articles, helping organizations identify areas for improvement and refine their content.
• Global accessibility -Articles can be accessible to a global audience, offering support and information to users around the world.