FAQs in this section
What do you mean by Quality Audit in Vtiger CRM? How do you access the Quality Audit module in Vtiger CRM? What do you mean by Audit template in Vtiger CRM? What do you mean by Audit Forms in Vtiger CRM? What do you mean by Audit Insights in Vtiger CRM? What are Articles in Vtiger CRM? How are Articles better than FAQs? Is the Articles module available for the Sales Starter edition? Is the Articles module available by default in the CRM? How do I install the Articles module? Where will my articles appear after publishing? How do I change the appearance of the Help Center from the Articles module? How do I create an article? How do I see if my article will appear on the Help Center before publishing? How do I add an article from the Cases module? How do I create an article using Quick Create? In which status should I create my article? How do my customers view my articles if it is in the Draft status? Should I meet any pre-requisites before I create an article? How do I add screenshots to an article? How do I add external links to an article? How do I save the changes made to an article? What is the Card View in Articles? What can I do in the List View of the Articles module? How do I add a brief introduction to an Article? How do I import Articles from my system to the CRM? How do I export the articles from the CRM? How do I print an article? How do I change the template of an article? How do I see views recorded on my article? How do I see the rating of my articles? Is it mandatory to install the Articles extension? When I click the Do button from Articles' Summary View, it is not showing anything. Why? How do I access the Help Center link from the article?
How is the Article's Summary View different from other modules?
Table of Contents
An Article's Summary View contains basic actions like Follow, Print, Duplicate, etc. same as other modules. The major difference is that the Article's Summary View has:
- An Editor that you can use to write the article's content
- A Preview button that you can use to check how the article content looks before you publish it.
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