If you have created an alias/group (for example,
[email protected]) and added individual team members to this group, you must add the Vtiger mailroom address as another group member. Vtiger will receive all emails sent to this group and appear in your Group Mailbox in Vtiger.
Gmail:Click
here to view the setup procedure for auto-forwarding from a Gmail Group account.
Office 365:Click
here to view the setup procedure for autoforwarding from the Office365 Group account.
Click
here to learn more.