What are the benefits of using OTP Rules and Validation?
The following are the benefits of using OTP Rules and Validation:
- Data Integrity: Ensures that only authenticated changes are made, maintaining data accuracy and reliability.
- Comprehensive Protection: Applies across web, mobile, APIs, and workflows for full coverage.
- Customer Trust: Enhances trust with customers by demonstrating robust security practices.
- Increased Customer Satisfaction: Prevents fraudulent updates by the field service team, ensuring that cases are only marked as resolved with actual service.
- This keeps customers from waiting unnecessarily and improves their overall experience.
- Saves Time: Reduces the need for manual follow-ups to rectify fraudulent updates, saving time and resources.