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What are the benefits of using OTP Rules and Validation?

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The following are the benefits of using OTP Rules and Validation:
  • Data Integrity: Ensures that only authenticated changes are made, maintaining data accuracy and reliability.
  • Comprehensive Protection: Applies across web, mobile, APIs, and workflows for full coverage.
  • Customer Trust: Enhances trust with customers by demonstrating robust security practices.
  • Increased Customer Satisfaction: Prevents fraudulent updates by the field service team, ensuring that cases are only marked as resolved with actual service.
    • This keeps customers from waiting unnecessarily and improves their overall experience.
  • Saves Time: Reduces the need for manual follow-ups to rectify fraudulent updates, saving time and resources.
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