What is OTP Validation?

OTP Validation is a security process of verifying a One-Time Password (OTP) to confirm the authenticity of an action.

• Record Update: When a user tries to update a record, the system checks for matching OTP rules.
  • If a matching rule is found, a popup prompts the user to enter the OTP.
  • If multiple rules match, everything will be shown in the popup.
  • Users can ask for the OTP to be resent if needed.
  • The record is saved if the OTP is validated within the retry limit. Otherwise, an error is shown, and the record is not saved.
• API Save Requests: The system checks for matching OTP rules when saving records via API.
  • The request data must include the OTP if a matching rule is found.
  • If the OTP is missing or invalid, an error is thrown.