FAQs in this section
An employee did not receive portal credentials. Why?
Can I show or hide fields from the employee portal?
How are the portal credentials sent to employees?
What is the Employee Portal?
How can I log in to the employee portal?
How do I change the portal password?
Can I modify my profile details on the employee portal?
How do I create an internal ticket on the employee portal?
What are the different ways I can view internal tickets on the employee portal?
How do I view an internal ticket on the employee portal?
Can I change the status of an internal ticket on the employee portal?
Can I close an internal ticket manually on the employee portal?

Where do my employees receive their employee portal credentials?

Employees receive their portal credentials on their email address that is stored in the employee record.

Follow these steps to access an employee record:
  1. Click the Main Menu.
  2. Go to the Support tab.
  3. Select Employees.
  4. The Employees module List View displays all employee records.

To learn about creating employee records in Vtiger CRM, click here.
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