FAQs in this section
Where do my employees receive their employee portal credentials?
An employee did not receive portal credentials. Why?
Can I show or hide fields from the employee portal?
How are the portal credentials sent to employees?
What is the Employee Portal?
How can I log in to the employee portal?
How do I change the portal password?
Can I modify my profile details on the employee portal?
How do I create an internal ticket on the employee portal?
What are the different ways I can view internal tickets on the employee portal?
How do I view an internal ticket on the employee portal?
Can I close an internal ticket manually on the employee portal?

Can I change the status of an internal ticket on the employee portal?

No, you cannot change the status of an internal ticket on the employee portal. The status can only be changed by the person (support team) handling the internal ticket.

To learn more about using the employee portal, click here.
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