FAQs in this section
Where do my employees receive their employee portal credentials?
An employee did not receive portal credentials. Why?
What is the Employee Portal?
How do I change the portal password?
What are the different ways I can view internal tickets on the employee portal?
How are the portal credentials sent to employees?
Can I show or hide fields in the Employee portal?
How do I give my employee access to the Employee Portal?
How do my employees log in to the employee portal?
How do I log in to the Employee Portal?
How do I create an Internal Ticket on the Employee Portal?
Can I see the Internal Tickets created from the Employee Portal on the CRM?
How do I view an Internal Ticket on the Employee Portal?
Can I change the status of an internal ticket on the employee portal?
Can I manually close an internal ticket on the Employee Portal?
How do I add comments to an Internal Ticket from the Employee Portal?
How do I upload documents to an Internal Ticket from the Employee Portal?

Can I modify my profile details on the Employee Portal?

Yes, you can edit details such as your name, phone number, address, etc.

Follow these steps to edit your profile details:
  1. Log in to the employee portal.
  2. Click the User Menu on the top right corner of the portal.
  3. Select Edit Profile.
  4. Edit the required information.
  5. Click Save.
 
Note: Last Name is a mandatory field. You cannot save your profile details without entering your last name.
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