FAQs in this section
Where do my employees receive their employee portal credentials?
An employee did not receive portal credentials. Why?
How do I change the portal password?
What are the different ways I can view internal tickets on the employee portal?
How are the portal credentials sent to employees?
Can I show or hide fields in the Employee portal?
How do I give my employee access to the Employee Portal?
How do my employees log in to the employee portal?
How do I log in to the Employee Portal?
Can I modify my profile details on the Employee Portal?
How do I create an Internal Ticket on the Employee Portal?
Can I see the Internal Tickets created from the Employee Portal on the CRM?
How do I view an Internal Ticket on the Employee Portal?
Can I change the status of an internal ticket on the employee portal?
Can I manually close an internal ticket on the Employee Portal?
How do I add comments to an Internal Ticket from the Employee Portal?
How do I upload documents to an Internal Ticket from the Employee Portal?

What is the Employee Portal?

Vtiger’s Employee Portal is an internal engagement platform for all employees. Employees can report their problems and get instant updates on issue resolution on the portal.

To learn about configuring the employee portal, click here.
To learn about using the employee portal, click here.
 
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