FAQs in this section
Where do my employees receive their employee portal credentials?
An employee did not receive portal credentials. Why?
What is the Employee Portal?
How do I change the portal password?
How are the portal credentials sent to employees?
Can I show or hide fields in the Employee portal?
How do I give my employee access to the Employee Portal?
How do my employees log in to the employee portal?
How do I log in to the Employee Portal?
Can I modify my profile details on the Employee Portal?
How do I create an Internal Ticket on the Employee Portal?
Can I see the Internal Tickets created from the Employee Portal on the CRM?
How do I view an Internal Ticket on the Employee Portal?
Can I change the status of an internal ticket on the employee portal?
Can I manually close an internal ticket on the Employee Portal?
How do I add comments to an Internal Ticket from the Employee Portal?
How do I upload documents to an Internal Ticket from the Employee Portal?

What are the different ways I can view internal tickets on the employee portal?

When you log in to the employee portal, you can view the internal tickets in three ways:
  • Create View: This is the view you see when you add an internal ticket for the first time.
  • Edit View: This is the view you see when you edit an existing internal ticket.
  • List View: This is the view where you can see all your internal tickets.

 
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