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Why is there an option to log in as another user?

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As an Admin user in Vtiger CRM, you can log in to the CRM as another user. 

You may need to log in as another user in a few instances. For example, if a user is not able to figure out how to set up something or you want to personalize the CRM for them, you can log in to their account. 

But you must make sure you have their permission to do so.

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