FAQs in this section
Can I set up a default page I want to see, each time I log in? How many logins can I have per account? Where can I set the session limit? What are Vtiger's password conventions? I have forgotten my password. How do I reset it? Can I set the frequency at which users must change their passwords? What login methods does Vtiger support? How do I set up login methods in Vtiger? Can I restrict users from logging in to the CRM beyond a certain time? Is the Login Hours setting available in all Vtiger editions? Can I track a user's location? Can I restrict users from reusing old passwords? How many concurrent logins can I have for a single account? What are the login combinations for different devices if the concurrent session limit is four? What are the login combinations for different devices if the concurrent session limit is three? What happens if I try to log in beyond the active session (current session) limit? I received an alert saying, I am trying to log in from an unauthorized IP address. What does it mean? How do I authorize an IP address to log in? What happens when I try to log in from an unauthorized IP address? What happens if a login IP address is configured for a user and the user is suspended later? I want a user to be logged out automatically when they are not using the CRM. How can I set this up? How do I log out (sign out) from Vtiger?
What happens if a user is already logged in and their login hours end?
Table of Contents
If a user is logged in, a timer starts 15 minutes before the user’s login hours end.
If a user is logged in and their login session ends:
- The user continues to see the current page but cannot perform any actions or navigate to another page.
- The user cannot update records via Web Services or the Vtiger mobile app (Vtiger 360).
- If the user is on a phone call and their login hours end, then the phone call record is not created.
- A warning is shown when a user tries to log in beyond their login hours.
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