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How to configure Ozonetel Agent Login?

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After you have successfully integrated Ozonetel, you must configure the Ozonetel Agent Login portal for agents to use Ozonetel to make phone calls in Vtiger CRM.

Follow these steps to configure agents details in the Ozonetel Agent Login portal:
  1. Go to Ozonetel Portal. You will be directed to the login screen.
  2. Select Agent Login. You will be directed to the Agent Portal
  3. Enter the following details: You will be directed to the Agent Login page.
    1. Customer - Ozonetel username (same as Admin Login account)
    2. Agent Id - Agent email Id 
    3. Phone Number - Agent’s phone device’s phone number
    4. Pin  - Agent Password
  4. Click the Status tab on the top left corner of the screen.
  5. Select Ready.
  6. Click the Inbound tab on the top left corner of the screen.
  7. Select Blended.
Note: While making phone calls using Ozonetel in Vtiger CRM, Agent should always be logged in to the Ozonetel Agent Login page.

 
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