FAQs in this section
What is an FAQ?
How do I create an FAQ?
How do I add a screenshot in an FAQ?
Can I link an external document in an FAQ?
Where can my customer view FAQs?

What is the Source field in the FAQ module?

The Source field helps you identify where the FAQ was created from and takes the value of the source.
Here are the ways you can create an FAQ:
  • Manually in the CRM
  • IMPORT
  • WEBSERVICE
  • WORKFLOW
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