You can insert:
- Screenshots in your FAQs when you have to make references to a screen
- Links to an external help document
Follow these steps to add a screenshot in an FAQ:
- Click the Image icon in the Answer textbox.
- Click the Upload tab.
- Click Choose File to browse and select the image on your local computer.
- Click Send it to the Server.
- Click OK.
- Specify image properties such as the alternative text, height, and width of the image, alignment, etc. in the Image Info tab (optional).
- Click OK.
Follow these steps to add a link to an external document:
- Select the text that you want to link the external document to in the Answer textbox.
- Click the Link icon.
- Type the URL of the external document in the URL field under the Link Info tab.
- Click OK.