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    Home  >   FAQs   >  How do I add a screenshot in an FAQ?
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    What is an FAQ? What is the Source field in the FAQ module? How do I link an external document in an FAQ? How does my customer view FAQs? What are FAQs in Vtiger CRM? How are FAQs written in Vtiger CRM? What is FAQ Editor in Vtiger CRM? Explain List View in FAQs. Where is the source code available for the different Open Source versions? List the benefits of FAQs in Vtiger CRM. Explain Summary View in FAQs. What are the FAQ statuses in the Article Editor? What are the Views in the FAQ Editor? How do I create an FAQ? Are FAQs available for the public to view? What are the actions performed in the FAQ Editor?

    How do I add a screenshot in an FAQ?

    Table of Contents
    You can insert:
    • Screenshots in your FAQs when you have to make references to a screen
    • Links to an external help document

    Follow these steps to add a screenshot in an FAQ:
    1. Click the Image icon in the Answer textbox. 
    2. Click the Upload tab.
    3. Click Choose File to browse and select the image on your local computer.
    4. Click Send it to the Server.
    5. Click OK.
    6. Specify image properties such as the alternative text, height, and width of the image, alignment, etc. in the Image Info tab (optional).
    7. Click OK.
    Follow these steps to add a link to an external document:
    1. Select the text that you want to link the external document to in the Answer textbox.
    2. Click the Link icon.
    3. Type the URL of the external document in the URL field under the Link Info tab.
    4. Click OK.
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