What are the FAQ statuses in the Article Editor?

While you create an FAQ, the FAQ will be set to Draft. Once it is created, you can add the following statuses:

• Draft - The FAQ is written and not completed yet.
• To be reviewed - The FAQ is written and ready to be reviewed for technical and grammatical errors.
• Reviewed - The FAQ has been reviewed (by the concerned person for technical review, grammar review, etc.)
• Published - The FAQ has been reviewed and published on the website for customers to view.
• To be deleted - The FAQ that needs to be deleted.
• Obsolete - The FAQ is not required anymore.

Note: Customers can see an FAQ only when its Status field is set to Published.