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    Home  >   FAQs   >  How do I create an FAQ?
    FAQs in this section
    What is an FAQ? What is the Source field in the FAQ module? How do I add a screenshot in an FAQ? How do I link an external document in an FAQ? How does my customer view FAQs? What are FAQs in Vtiger CRM? How are FAQs written in Vtiger CRM? Are FAQs available for the public to view? What is FAQ Editor in Vtiger CRM? What are the actions performed in the FAQ Editor? What are the FAQ statuses in the Article Editor? What are the Views in the FAQ Editor? Explain List View in FAQs. Explain Summary View in FAQs. List the benefits of FAQs in Vtiger CRM. Where is the source code available for the different Open Source versions?

    How do I create an FAQ?

    Table of Contents
    You can create FAQs in the following ways:
    • Manually in the CRM
    • Through Import
    • Webservice
    • Workflows

    Follow these steps to create an FAQ manually in the CRM:
    1. Click the Main Menu.
    2. Go to Support.
    3. Click FAQ. You will land on the List View of FAQs
    4. Click +Add FAQ
    5. Enter the following information:
      • Add the question and click the tick mark
      • Add the answer and click Save
      • Add the category of the FAQ
      • Add the version
    6. Click:
    • Save to save the record
    • Save and Continue to save the record and add more details in the Summary View.
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