What is an FAQ? How do I create an FAQ? How do I add a screenshot in an FAQ? How do I link an external document in an FAQ? How does my customer view FAQs? What are FAQs in Vtiger CRM? How are FAQs written in Vtiger CRM? Are FAQs available for the public to view? What is FAQ Editor in Vtiger CRM? What are the actions performed in the FAQ Editor? What are the FAQ statuses in the Article Editor? What are the Views in the FAQ Editor? Explain List View in FAQs. Explain Summary View in FAQs. List the benefits of FAQs in Vtiger CRM.