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What does One View in Live Chats show?

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One View widget is a one-stop destination to view all the important modules related to a chat. One View widget in the Live Chats module is available in the Live Chat console.

It will show the following details:
  • Related Contact information
  • Related Cases
  • Related Deals
  • Previous chats related to the same client
To learn more about One View in Vtiger CRM, click here.
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