What does One View in Web Chats show?

One View widget is a one-stop destination to view all the important modules related to a chat. One View widget in the Web Chats module is available in the Live Chat console.
It will show the following details:

• Related Contact information
• Related Cases
• Related Deals
• Previous chats related to the same client

To learn more about One View in Vtiger CRM, click here.