FAQs in this section
Where do my employees receive their employee portal credentials?
An employee did not receive portal credentials. Why?
Can I show or hide fields from the employee portal?
How are the portal credentials sent to employees?
What is the Employee Portal?
How can I log in to the employee portal?
How do I change the portal password?
Can I modify my profile details on the employee portal?
What are the different ways I can view internal tickets on the employee portal?
How do I view an internal ticket on the employee portal?
Can I change the status of an internal ticket on the employee portal?
Can I close an internal ticket manually on the employee portal?
How do I create an internal ticket on the employee portal?
Table of Contents
Follow these steps to create an internal ticket on the employee portal:
- Log in to the employee portal.
- Click the Add Ticket button located on the right side.
- Enter the following information:
- Summary: Explain the issue in this field.
- Internal Ticket Title: Describe the issue briefly in this field.
- Priority: Set the priority of the issue.
- Primary Email: Enter your company email address in this field.
- Click Save.
Was this FAQ helpful?
0
out of
0
found this helpful.
Comments 0
Be the first to comment