FAQs in this section
Where do my employees receive their employee portal credentials?
An employee did not receive portal credentials. Why?
Can I show or hide fields from the employee portal?
How are the portal credentials sent to employees?
What is the Employee Portal?
How can I log in to the employee portal?
How do I change the portal password?
Can I modify my profile details on the employee portal?
How do I create an internal ticket on the employee portal?
What are the different ways I can view internal tickets on the employee portal?
Can I change the status of an internal ticket on the employee portal?
Can I close an internal ticket manually on the employee portal?

How do I view an internal ticket on the employee portal?

You can find all your internal tickets along with their status on the employee portal.

Follow these steps to view internal tickets by status:
  1. Log in to the employee portal. You will see all the internal tickets on the homepage of the portal.
  2. Click the All Tickets drop-down to view different statuses of an internal ticket.
  3. Select a status to view the tickets in that status.
To learn more about using the employee portal, click here.
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