FAQs in this section
What are the main features of the Live Chat widget?
Table of Contents
The features of this the Live Chat widget are:
- Displays the transcripts of previous conversations with clients to keep you updated.
- Quick responses from the widget eases the job of agents.
- Ratings received from the client are available on the widget. This will help agents improve their performance and boost their confidence.
- Displays time-based greetings to make your clients comfortable.
- Displays offline messages so that your clients don’t return empty-handed.
- Clients can embed images in their messages to agents for better clarity of the issue.
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