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What are the main features of the Live Chat widget?

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The features of this the Live Chat widget are:
For agents:
  1. Displays the transcripts of previous conversations with clients to keep you updated.
  2. Quick responses from the widget eases the job of agents.
  3. Ratings received from the client are available on the widget. This will help agents improve their performance and boost their confidence.
For customers:
  1. Displays time-based greetings to make your clients comfortable.
  2. Displays offline messages so that your clients don’t return empty-handed.
  3. Clients can embed images in their messages to agents for better clarity of the issue.
To know more about Web Chats, click here.
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