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What is Reply To address in Send Mail action?

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It is the email address that can be replied to by the leads. You have the following options to choose from:
  • Enter a From address - Lets you enter an email address manually
  • Helpdesk support email ID - Use the email address set up under Settings > Configuration > Email Settings as Helpdesk Email
  • Assigned To: (Users) Primary Email - Use the email address of the user to whom the lead is assigned
  • Last Modified By: (Users) Primary Email - Use the email address of the user who last modified the lead record (check the Last Modified By field in the lead record)
  • Assigned To : (Users) Reports To - This is the email address of the user whom the case assignee reports to
To learn more about the Send Mail action, click here.
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