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I cannot find Surveys on the Main Menu.

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Surveys is not readily available in Vtiger CRM. You must install it from the Extension Store.

Follow these steps to install the Surveys module:
  1. Log in to your CRM account.
  2. Click the Main Menu.
  3. Click the Add-ons button on the bottom-left. You will land on the Extension Store.
  4. Search for Surveys.
  5. Click Install.
  6. Click Yes to confirm the installation.
The Surveys module gets installed. You can find it under Main Menu > Essentials.

 
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