FAQs in this section
Which are the different methods to set up My Mailbox?
How can I set up auto-forwarding in the inbox?
How can I set up a two-way sync in the inbox?
How can I add a group mailbox?
How can I delete My Mailbox?
How can I delete a group mailbox?
How can I edit group mailbox settings?
Which folders are available in the inbox?
What is My Mailbox?
What is a group mailbox?
What do I do if I see this message while configuring Office 365 Inbox sync in Vtiger? (Microsoft - retrieval using IMAP4 protocol failed for message number)
Where can I see the emails sent to and received from my customer?
Can I have a default name for Group Mailbox?
What happens when a default name is set for a Group Mailbox?
Where is the Delete option in Inbox mails?
How do I fix the issue where I'm asked to reauthorize my inbox access in Vtiger CRM after changing my password?
How can I verify my inbox in Vtiger CRM if I've enabled auto-forwarding but haven't been verified by the email client?
How to setup a forwarding rule to redirect incoming emails to the preferred address?
Why does the emails sent from the inbox are not delivered to the recipient's inbox?
How do I map more than three folders?
How do I access Inbox in Vtiger CRM?
How do I set up automation based on emails received in my inbox?
What are the benefits of using Vtiger inbox?
What actions can be performed in a received email?
How can I reassign an email to another user?
What are Synced Folders in the Vtiger Inbox?

Why are newly created records showing the source as 'Gmail - inbox' even though two-way sync for inbox is configured?

When a two-way sync inbox is set up, it will also check all the mailroom actions, and the record created will show the source as Gmail-inbox / Microsoft-Inbox. However, emails will not land in the mailroom. 
Home Privacy Policy Terms of Service Security Center Policy & Legal Center Contact Us
© Copyright 2025 Vtiger. All rights reserved.
Powered by Vtiger
Facebook Twitter Linkedin Youtube