Help Desk
- Why Use Cases
- Creating Service Contracts
- Creating Articles in Vtiger CRM
- Creating FAQs for Customer Support
- Configuring the Employee Portal
- Help Center
- Prioritize your Cases
- Using the Customer Portal
- Configuring the Partner Portal
- Managing Customer Cases
- Bot Management
- Chatbot
- Getting Chat Insights
- Onboarding
- Creating FAQs
- Adding and Managing Partners
- Getting Help Desk Insights
- Using the Partner Portal