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October 2021

Get details about the features and enhancements released in October 2021.
R
Rashmi Kashyap
12 Nov, 2021 - Updated 9 months ago
Table of Contents

9.21.10.1

Enhancements

Campaigns

  • You can change the campaign status of individual leads, contacts, or organizations linked to that campaign.

Display Picture

  • You can see green, red, or gray dots on your display picture present on the top-right corner of the screen. These denote your availability status - Online, Busy, or Offline.

Forecasts & Quotas

  • The Potential Name and Forecast Amount fields are renamed to Opportunity Name and Expected Revenue, respectively.

Help Center

  • You can add emoticons to your articles and publish them in the Help Center.

Social

  • In addition to Facebook and Google, you can also schedule Twitter and Instagram posts using Vtiger’s Social module.

Vtiger Application Platform (VTAP)

Web Chats

  • You cannot create a web chat manually in the CRM. A web chat is created only when a customer initiates the conversation from the Live Chat widget.

Workflows

  • While adding a new workflow, you must mandatorily enter the description field and specify the intent of the workflow. You can also edit existing workflows and add descriptions to them.
 

Note: Please contact our support team ([email protected]) for clarifications.


 
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