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October 2021
Get details about the features and enhancements released in October 2021.
R
Rashmi Kashyap
11 Dec, 2023 - Updated
11 months ago
Table of Contents
9.21.10.1
Enhancements
Campaigns
- You can change the campaign status of individual leads, contacts, or organizations linked to that campaign.
Display Picture
- You can see green, red, or gray dots on your display picture present on the top-right corner of the screen. These denote your availability status - Online, Busy, or Offline.
Forecasts & Quotas
- The Potential Name and Forecast Amount fields are renamed to Opportunity Name and Expected Revenue, respectively.
Help Center
- You can add emoticons to your articles and publish them in the Help Center.
Social
- In addition to Facebook and Google, you can also schedule Twitter and Instagram posts using Vtiger’s Social module.
Vtiger Application Platform (VTAP)
- You can create records and link them to the parent records using Vtiger Application Design Language (VADL) in the API Designer tool.
Web Chats
- You cannot create a web chat manually in the CRM. A web chat is created only when a customer initiates the conversation from the Live Chat widget.
Workflows
- While adding a new workflow, you must mandatorily enter the description field and specify the intent of the workflow. You can also edit existing workflows and add descriptions to them.
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