FAQs in this section
How can I attach sent emails to existing records?
How to configure Email Settings to send emails from our own SMTP server?
Can I increase maximum upload size of attachments?
How does Email tracking work?
How can i send email from my mail server?
How can I check the reason for my failed emails?
How do I verify the email id registered in Vtiger?
Why is CNAME required?
What is the CNAME record for Email campaigns?
What is the CNAME record for Vtiger outgoing server ?
What is a DMARC Record?
What is DKIM?
Can I define a fixed Font family and Font style for all the emails I send out from Vtiger?
How can I compose an email?
Can I insert links in my email?
Is there a way to embed an email template while composing emails?
How can I set up my signature for outgoing emails?
Can I attach a file to my email?
Is there a way to schedule emails?
What actions can I perform on emails in the email list?
What actions can I perform on an email?
How can I set up an outgoing server for emails?
Where can I check my mails?
Can I import emails?
Can I set up a reminder to follow-up on an email?
How can I add a CNAME record?
What happens when a hard bounce occurs?
What is an email client?

Why are my emails bouncing?

Bounces are the emails that are not delivered to your subscribers' inbox.

Bounces can be classified as soft and hard.
  • Soft bounces are temporary delivery failures: They occur when emails are dispatched but the recipient does not receive them as the recipient’s mailbox is full, or an email file is too large, or the email server is down.
  • Hard bounces are permanent delivery failures: This may occur when the domain name is incorrect or does not exist, or the recipient's email ID does not exist.
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