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How do I activate the Live chat widget on my website?

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Follow these steps to activate the widget:
  1. Log in to your CRM instance.
  2. Click on your User Profile in the top right corner of the screen.
  3. Click the Settings button.
  4. Select Trackers under Websense.
  5. Click the Activate Websense button.
  6. The system will add the first tracker code automatically.
  7. To add a tracker code of your own, click the +Create Tracker button, provide a name, and click Save.
  8. Enable the tracker. When you enable the tracker, the status changes from ‘Inactive’ to ‘Active’.
  9. Hover over the tracker record and click Copy this button. The tracker code will be copied to your clipboard.
  10. Inject the tracker code into your website’s source code. You will see the widget on the bottom right corner of the website page.
To embed the Chat widget in your Mobile app:

For embedding the widget in your mobile app and getting a full page view, please replace "widgets.js" with "fullscreen" in the URL. For example, if the tracker code is the following:
To embed the same in your mobile app, you should use the following code to get the fullscreen view: 
To learn more about Web Chats, click here.
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