Yes, you can.
Follow these steps to send the link of the chat record:
- Click the Menu icon.
- Go to the Essentials tab.
- Select the Web Chats module
- Select any chat record.
- In the Summary View, click the Link icon beside the chat number.
- You will see a message saying 'URL copied successfully'.
You can now share the link to the chat record.
To know more about Web Chats, click
here.