Do I get a link to the chat record?

Yes, you can.
Follow these steps to send the link to the chat record:

1. Click the Main Menu.
2. Go to the Essentials tab.
3. Select the Live Chats module.
4. Select any chat record.
5. In the Summary View, click the Link icon beside the chat number.
6. You will see a message saying, 'URL copied successfully'.

You can now share the link to the chat record.
To learn more about Live Chats, click here.