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Where do my employees receive their employee portal credentials? An employee did not receive portal credentials. Why? Can I show or hide fields from the employee portal? How are the portal credentials sent to employees? What is the Employee Portal? How can I log in to the employee portal? How do I change the portal password? Can I modify my profile details on the employee portal? How do I create an internal ticket on the employee portal? How do I view an internal ticket on the employee portal? Can I change the status of an internal ticket on the employee portal? Can I close an internal ticket manually on the employee portal?

What are the different ways I can view internal tickets on the employee portal?

When you log in to the employee portal, you can view the internal tickets in three ways:

Create View: This is the view you see when you add an internal ticket for the first time.
Edit View: This is the view you see when you edit an existing internal ticket.
List View: This is the view where you can see all your internal tickets.

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