Vtiger CRM supports four user types:
- Standard: Standard users have access to every module. You can allow or deny access to specific modules and control their privileges through profiles.
- Admin: Admin users have complete access to the CRM including the CRM Settings.
- Light Agent: Light Agent users have complete access to the Organizations, Contacts, Leads, Comments, and Calendar modules. They can view and create access to Cases and Internal Tickets.
- Single App: Single App users have complete access to one of the five apps (Marketing, Sales, Help Desk, Projects, Inventory) and read-only access to records in other apps.
To learn more about users, click here