FAQs in this section
How do I change the primary email address of a user?
As an Admin user, you can change a User's Primary Email.
Follow these steps to change a User’s Primary Email:
- Log in to your CRM account.
- Click the User Menu on the top right corner of the CRM screen.
- Click Settings. The settings page opens.
- Look for the User Management section.
- Select Users. The Users page opens.
- Open the user's record from the Users list.
- Click the More icon on the top right corner of the screen.
- Click Change Primary Email. A Change Primary Email window opens.
- Enter or select the following information to change the Email:
- New Primary Email- Enter the new primary email.
- Confirm Password - Enter the password to confirm it.
- Click Save.