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How do I change the primary email address of a user?

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Follow these steps to change a user’s Primary Email:

  1. Log in to your CRM account.
  2. Click the User Menu on the top right corner of the CRM screen.
  3. Click Settings. The settings page opens. 
  4. Look for the User Management section.
  5. Select Users. The Users page opens.
  6. Open the user's record from the Users list.
  7. Click the More icon on the top right corner of the screen. 
  8. Click the Change Primary Email. A change Primary Email window opens. 
  9. Enter or select the following information to change the Email:
    1. New Primary Email- Enter the new primary email.
    2. Confirm Password - Enter the password to confirm it.
  10. Click Save.
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