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How do I change a user’s password in Vtiger CRM?

Table of Contents

As an Admin user, you can change your password and other users through two ways:

  1. Quick Reset from the User List
  2. From the User Record

We will learn more about each method below

Quick Reset from the User List

Follow these steps to change the Password from the user list:

  1. Log in to your CRM account.
  2. Click the User Menu on the top right corner of the CRM screen.
  3. Click Settings. The settings page opens. 
  4. Look for the User Management section.
  5. Select Users. The Users page opens.
  6. Hover over the user you want to change.
  7. Click the Change Password. A change password window opens. 
  8. Enter or select the following information to change the Password:
    1. New Password - Enter the new password.
    2. Confirm Password - Re-enter the new password to confirm it.
  9. Click Save

From the User Record

Follow these steps to change the password from the user record:

  1. Log in to your CRM account.
  2. Click the User Menu on the top right corner of the CRM screen.
  3. Click Settings. The settings page opens. 
  4. Look for the User Management section.
  5. Select Users. The Users page opens.
  6. Open the user's record from the Users list.
  7. Click the More icon on the top right corner of the screen. 
  8. Click the Change Password. A change password window opens. 
  9. Enter or select the following information to change the Password:
    1. New Password - Enter the new password.
    2. Confirm Password - Re-enter the new password to confirm it.
  10. Click Save
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