FAQs in this section
Can I reorder the sequence of workflow actions? Can I attach a file in an email sent via a workflow? How can I send emails using workflows? How do I create a workflow? How do I delete sample (default) workflows? Can I create a workflow to perform different actions based on different values of a picklist field? What is the difference between normal and scheduled workflows? Can I trigger a workflow at a specific date? What are Scheduled Workflows? What are Multi-path Workflows? What is a workflow trigger? What are Workflow entry criteria? What is a workflow action? What are the benefits of using Workflows? How many standard workflows can I create? How many multi-path workflows can I create? How many actions can I include in a standard workflow? How many actions can I include in a scheduled workflow? How many actions can I have in a multi-path workflow? What are the types of workflows available in Vtiger? What are the different components of a workflow? Is it mandatory to specify entry criteria for a workflow? Can I create a workflow without any entry criterion? I want my workflow to consider only weekdays while checking conditions. Is this possible? Can I obtain the date on which a contact has subscribed to email marketing? How does the Update Fields workflow action work? How does the SMS Task workflow action work? How does the Create Record workflow action work? Can I automate the creation of records in the CRM? Is there a way to automatically update fields when a certain event occurs? Can I automate the sending of an SMS? How do I set up the Update Fields Workflow action? How do I set up the SMS Task workflow action? How do I modify existing workflows? Can I deactivate a workflow if I do not need it? Can I insert an email signature while configuring the Send Mail action in workflows? What is the maximum size of the files that I can attach in a workflow's Send Mail action? How do I invoke a custom function using workflows? What does the Create Task action in Workflows do? What does the Create Event action in Workflows do? How do I automate the creation of events? Can I create recurring events using workflows? What are Workflows? How many scheduled workflows can I create? I do not have Write permission. Is there a way I can still create records? Can I automate the sales process in Vtiger?
Can I obtain the time at which a contact unsubscribes from email marketing?
Table of Contents
Yes, you can do this with the help of Workflows' Update Fields action.
- First, create a custom field called Unsubscription Date from Settings > Module Management > Module Layouts & Fields.
- Then follow these steps to set up the Update Fields action:
- Select the Contacts module under Basic Information.
- Set the Entry Criteria to Email Opt-in has changed to Contact opted out.
- Create an Update Fields action to update Unsubscription Date to the current date.
To learn more about the Update Fields action, click here.
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