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How do I find who created a record through the Customer Portal?

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The CreatedByExt field displays the name of the customer who created the record through the Customer Portal.
Follow these steps to view who created the record:
  1. Log in to your CRM account.
  2. Click the Main Menu.
  3. Go to the respective module (e.g., Cases, Deals, Contacts). The List View of the module opens. 
  4. Open the record created by the partner. The Summary View of the record opens.
  5. Go to the Details View.
  6. Go to the CreatedByExt field to see the customer’s name who created the record.
Note: If the customer contact is deleted, the system will display strike-through text in this field.
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