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How can I view my responses to customer comments in the record created via the Customer Portal?

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To view replies to customer comments in the record added through the Customer Portal:
  1. Log in to your CRM account.
  2. Click the Main Menu.
  3. Go to the respective module (e.g., Cases, Deals, Contacts). The List View of the module opens. 
  4. Open the record created by the partner. The Summary View of the record opens.
  5. Go to the Activity section in the Summary View.
  6. View the reply made to the customer’s comment, which will also be visible in the Customer Portal.
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