The data in the Sandbox is a copy of your CRM data and is refreshed once a month, upon request. Also, to ensure that emails are not sent to customers from the Sandbox instance, the Sandbox will have the following restrictions.
| Functionality | Restriction |
| Send Email | Customers can't send an email from the list, details, mass selection, etc. |
| Email Campaigns | Customer will not be able to create/send an email campaign from crm, he can just view existing records |
| Outgoing server | The default configuration ( mail.od1.vtiger.com ) is deleted from the CRM. Customers will not able to setup new outgoing server details as this page will be displayed as a blank page. |
| Cron Jobs | All cron jobs, like workflows, notifications, etc., are disabled and can't be used. |
| SMS Server | SMS services will be disabled. |
| Push Notifications | All push notifications to mobile devices will be disabled. |
| All Extensions | Google, Office 365, Tally, QuickBooks, and any other integrations will be disabled. |
| Billing page | Will not be available for Sandbox |