Vtiger CRM captures customer and lead information from multiple sources, including:
- Webforms (website form submissions)
- Landing page form fills
- Email inquiries
- Email campaign responses
- Social media platforms
- Live chat and chatbot interactions
- Appointment or event registration pages
- Partner referrals
- Phone calls (inbound sales prospecting)
- CSV lead imports
- Manual entry by sales representatives
- Third-party tools like Google
- External software via REST API integrations
These sources help consolidate customer information into a centralized CRM system.