PhoneCalls
- Where is the recording of my calls stored in Vtiger CRM?
- Can I call my customers directly from my laptop or desktop?
- How is the Phone Calls module useful?
- What are the telephony gateways that are integrated with Vtiger CRM?
- In which editions of Vtiger CRM is the Phone Calls module available?
- Where do I add a phone number to use in the Phone Calls module?
- How do I make a phone call from Vtiger CRM?
- Can I use multiple gateways or service providers to make calls?
- Can I set up a voicemail from the Phone Calls module?
- Can I save my phone calls as text copies or transcripts?
- What if my customer calls after business hours or if customer representatives are occupied and unable to take a call?
- How do I make a phone call to my customer?
- What are the features available in the Phone Calls module?
- Where do I see the details of all the calls I have made?
- How do I see the details for each phone call I have made?
- What is VICIdial?
- What are the benefits of VICIdial integration?
- Which versions of VICIdial does Vtiger support?
- Is VICIdial integration available in the Sales Starter edition in Vtiger CRM?
- Is it necessary to install the Phone Calls to enable VICIdial in the CRM?
- Is it necessary to create an account in VICIdial?
- How do I set up VICIdial with my CRM?
- How do I add my VICIdial User ID in Vtiger CRM?
- How do I get VICIdial incoming call pop-ups in the CRM?
- How do I set up the recording filename for VICIdial?
- Why is my agent not able to see the incoming call pop-up?
- Why is Click-To-Call not working for some agents?
- Why is the Recording Link not Working in Vtiger?
- Why are Outgoing Call records in the 'triggered' status even after calls are completed?
- How do I know what status a Phone call is in?
- How do I link Phone Calls to Business Hours?
- How do I create a transcript of phone calls?
- How do I create a transcript of voicemail messages?
- Can I set up a Voicemail in Vtiger CRM?
- Can I transfer a call to the CRM?
- Can you record calls using the Phone Calls module in Vtiger CRM?
- What is the Customer Sentiments feature in Vtiger CRM?
- What is the Call Notes feature in Vtiger CRM?
- What is the Click-to-Call feature for Outgoing Calls in Vtiger CRM?
- What is the Incoming Call Pop-up feature in Vtiger CRM?
- How do I configure Plivo as a client gateway in Vtiger CRM?
- How do I configure Plivo as a Normal gateway in Vtiger CRM?
- How do I use the Phone Calls module in Vtiger CRM?
- How do I set up Plivo with Vtiger CRM?
- What is PHLO Support for Plivo?
- How many gateways can I set up for Asterisk in Vtiger CRM?
- How do I configure Asterisk in Vtiger CRM as a Normal gateway?
- What is the Vtiger Asterisk Connector?
- What do I need to install the Asterisk Connector?
- How do I install the Vtiger Asterisk Connector?
- How do I configure Exotel in Vtiger CRM?
- How does Exotel integration work with Vtiger?
- What is the Knowlarity integration with Vtiger?
- How do I integrate Knowlarity with Vtiger?
- How do I configure my Knowlarity credentials in Vtiger?
- How to configure extension numbers for users?
- How do I enable Vtiger integration in Knowlarity?
- What is the Ducom integration with Vtiger CRM?
- How do I integrate Duocom with Vtiger CRM?
- How do I configure Vtiger settings in My Web office?
- What is the Telzio integration with Vtiger CRM?
- How do I integrate Telzio with Vtiger CRM?
- Is there a way to connect Vtiger with 3CX to show the popup for an incoming call?
- Can a phone number be linked to a case record?
- Can a phone number be linked to a deal record?
- What is the Phone calls pop-up configuration?
- What is a Generic Phone Call API?
- What are the benefits of using a Generic Phone Calls API?
- In which editions of Vtiger CRM are the Generic Phone Call APIs available?
- What is a UUID?
- How do I configure Phone Call settings for the Generic gateway?
- How do I send a request from Postman to create or update Phone call records in Vtiger CRM?
- How to send a request from Postman to initiate a call in Vtiger CRM?
- How to send a Postman request to update the Status field of the call in Vtiger CRM?
- How to send a Postman request to update the call recording link in a phone call record in Vtiger CRM?
- Can I assign incoming calls to a User or a Group in Phone Configuration?
- What does the Country field in the Phone Call configuration do?
- How do I integrate VICIdial with Vtiger CRM?
- What is the purpose of duplicate prevention for the Office Phone and Mobile fields?
- How do I verify that my Plivo API credentials are correct in the CRM?
- How can I track my API usage with Plivo?
- How can I resolve dropped calls or latency issues?
- How can I verify a caller ID for outbound calls?
- How do I correctly set up my CRM’s endpoint URL in Twilio for webhook processing?
- How can I verify that Twilio is fully integrated into my CRM workflows?
- How can I resolve authentication failures when using Knowlarity with Vtiger?
- How do I configure Vtiger and Knowlarity for instant call logging?
- How do I fix the caller ID mismatch between Knowlarity and Vtiger?
- How can I ensure that Vtiger CRM has access to the recording folder?
- How can I check if the syncing processes are running correctly?
- Can I resolve call pop-up delays without changing servers?
- How do I configure my Vtiger CRM and Twilio settings to display the call pop-up?
- How do I troubleshoot when call pop-ups are not appearing for my calls from Twilio?
- How do I disable the recording option for calls appearing in Twilio?