How do I add a webhook for calls received on the server in Tata Teleservices?
Follow these steps to add a webhook for calls received on the server:
- Log in to the Tata Teleservices account.
- Go to webhooks.
- Select Add a new webhook. The page to add a new webhook opens.
- Enter or select the following information:
- Select the Trigger Call Received on Server.
- URL: Enter the Incoming callback URL you copied from the Vtiger Phone Configuration page.
- Enter the following new headers along with the default headers in the payload of this webhook:
- "vtsecret": "********************************" Note: Copy the vtsecret from the Vtiger Phone Configuration page.
- "service": "SmartFlo"
- "call_status": "ringing"
- "direction": "inbound"
- Click Save.